Lukki Terms and Conditions

Welcome to Lukki Casino. These Terms and Conditions govern your access to and use of our online casino, including our website, our Lukki app, and every game, bonus, and service we provide. By creating an account, completing a Lukki login, or using our platform in any way, you confirm that you have read, understood, and agreed to these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

Lukki Casino is owned and operated by Just Entertainment B.V., a company registered under No. 160603 at Scharlooweg 39, Willemstad, Curaçao. We hold a valid license issued by the Curaçao Gaming Authority under number OGL/2024/164/0246, which authorizes us to offer real-money online casino games. Established in 2023, our online casino Lukki serves players across Canada, Australia, New Zealand, Norway, Austria, Switzerland, and other international markets, with localized versions in English, French (CA), German (AT/CH), and Norwegian.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. You may only hold one account with us, and you must provide accurate and complete information when registering. We reserve the right to request identity documents at any time to verify your age, identity, and residency before allowing withdrawals. Completing a Lukki casino login means you accept full responsibility for maintaining the confidentiality of your credentials.

Restricted Territories

We do not permit deposits or real-money play from residents of the United States, United Kingdom, Netherlands, Spain, Italy, France, Germany, Poland, Belarus, North Korea, China, Belgium, Portugal, Bulgaria, Curaçao, Cyprus, Georgia, Gibraltar, Greece, Guernsey, Isle of Man, Ireland, Israel, Jersey, Taiwan, Russia, and their territories. A separate bonus restriction applies to citizens of Bulgaria, Macedonia, the Republic of Moldova, the Philippines, Sierra Leone, Spain, Belarus, and Ukraine; citizens of these countries residing elsewhere may still play but could be asked for proof of address, and we may void winnings if residency cannot be confirmed.

Deposits and Withdrawals

We support a wide range of currencies including EUR, USD, CHF, CAD, AUD, NOK, NZD, ZAR, INR, and cryptocurrencies such as BTC, ETH, USDT, and others. Minimum deposits start at 20 EUR/USD or 30 CAD/AUD/NZD, depending on the payment rail chosen, with fee-free and instant processing across Visa, Mastercard, Skrill, Neteller, MiFinity, Interac, and crypto rails through CoinsPaid. Every deposit at Lukki online casino carries a 3x wagering requirement before connected funds become withdrawable.

Withdrawals are generally processed instantly once verification is complete, though a hold may apply while we complete anti-fraud checks. We enforce daily, weekly, and monthly withdrawal limits, for example 4,000 USD/EUR/CHF per day, and a cumulative daily profit cap of USD 50,000, with amounts above this threshold voidable at our discretion or paid in instalments. VIP players may request higher limits. If you are searching for the Lukki casino withdrawal time, our published rails are instant, subject to standard verification.

Bonuses and Promotions

We offer a Welcome Offer of up to 4,000 €/$ plus 300 Free Spins spread across your first four deposits, along with a Lukki casino promo code required for the second, third, and fourth deposits (LUKKI2, LUKKI3, LUKKI4). VIP members depositing 500 €/$ or more may qualify for an exclusive VIP First Deposit Bonus. Additional promotions such as Wild Tuesday Madness, Triple Choice Thursday, and Friday Frenzy are available to eligible players, and a valid Lukki bonus code may be required to claim certain offers.

Unless a specific promotion states otherwise, all bonuses carry a 40x wagering requirement, must be used within 7 days of crediting, and are subject to maximum bet limits during wagering. Real money is always wagered before bonus money, and any bonus is forfeited if the linked bonus balance is lost. We cap winnings generated from deposit bonuses, and no-deposit bonus winnings are capped separately at lower thresholds. Only one bonus may be active on your account at any time, and deposit bonuses cannot be combined. We define bonus abuse broadly, covering low-risk betting systems, stake manipulation after large wins, and patterns resembling automated play, and we reserve the right to void bonuses and associated winnings where abuse is identified.

Loyalty Program - Yacht Club

Our Yacht Club loyalty program rewards real-money play across seven tiers, from Jet Ski to Super Yacht, with points earned on slots, roulette, blackjack, and baccarat. Points can be exchanged for bonus funds at improving rates as you climb tiers, with exchanged bonuses carrying a 40x wagering requirement. Our highest tier, Super Yacht, offers a grand prize including a trip to the Monaco Grand Prix and a substantial account credit. Separately, our VIP Paradise program offers higher limits, faster withdrawals, a personal account manager, and exclusive VIP events.

Dormant Accounts and Account Management

If your account remains inactive for 120 days without login activity or transactions, we may apply a monthly maintenance fee of 10 EUR until the account is reactivated or the balance is exhausted. We reserve the right to suspend, limit, or close accounts where we suspect fraud, breach of these terms, or activity inconsistent with fair play.

Game Fairness and Availability

Our online casino Lukki features over 14,000 games from leading providers including Pragmatic Play, Hacksaw Gaming, Evoplay, BGaming, and many others, spanning slots, table games, live dealer games, jackpots, and sports betting. Games are available through our desktop platform and our Lukki casino mobile app, both built with a mobile-first design for seamless play. We do not guarantee uninterrupted access to every title at all times, as availability may vary by jurisdiction or provider agreement.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee that our platform will be free from interruptions, errors, or technical faults. To the extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of Lukki casino, including losses related to internet connectivity, third-party payment providers, or software malfunctions.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. Continued use of our platform after changes are published constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed.

Governing Law and Contact

These terms are governed by the laws applicable to our Curaçao Gaming Authority license. If you have questions about these terms, your account, or any promotion, our support team is available 24/7 via live chat, or you can reach us at support@lukki.com. Whether you're a new player exploring casino Lukki for the first time or a returning member checking your Lukki login credentials, we are here to help.